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  • General Sales and Orders: Refund Policy
    Answer: Please take a free trial of iKeyMonitor before purchase. We issue refunds in 30 days since the day of purchase when the software is NOT ...
  • iKeyMonitor Usage FAQs: Reset Online Cloud Panel Password
    Answer: Please follow the steps below to reset the remote control panel password: Open Online Cloud Panel, click on the blue link "Forgot password?". Enter your online cloud ...
  • iKeyMonitor Usage FAQs: Cannot Open iKeyMonitor with "localhost:8888"
    Answer: For users with iOS 7, please follow the guide below: If the target device is upgraded from iOS 4/5/6 to iOS 7 and iKeyMonitor was installed on ...
  • General Sales and Orders: What's Your Renewal Policy? Is There a Monthly, Quarterly or Annual Fee?
    Answer: No, there is no monthly, quarterly or annual fee unless the "Auto-renewal" is selected when you place an order. We offer 1-month, 3-month and 12-month licenses ...
  • iKeyMonitor Usage FAQs: How to Reset iKeyMonitor Login Password?
    Answer: If you forget the iKeyMonitor login password, follow the steps below to reset it: Navigate to Safari and enter "http://localhost:8888" to access the keylogger. Touch the blue ...
  • iKeyMonitor Usage FAQs: Can iKeyMonitor be Installed without Entry Code?
    Answer: No. You need to unlock the target device (jailbroken iOS and Android) in order to physically install iKeyMonitor on it. Thus, you need to figure ...
  • iKeyMonitor Usage FAQs: How to Cancel Auto Payment?
    Answer: If you are existing customer with live subscription, you can cancel it at any time:Go to https://awosoft.zendesk.com/hc/en-us/requests/new submit a ticket and provide the following Info. Order ...
  • iKeyMonitor Usage FAQs: How to install iKeyMonitor on Android phone or tablet
    Answer: Step 1: Check your target device Android OS version to ensure compatibility Compatibility: Devices running Android OS 2.3.x – 7.x. Non-Rooted Android devices do not support ...
  • General Sales and Orders: What Payment Methods are Accepted?
    Answer: We accept VISA, Discover/Novus, Master Card, American Express, JCB Card, Diners Club Card, PayPal, Alipay, QIWI, Direct Wire Transfers, Personal/Business Check, Cash, Phone or Fax ...

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